Thoughts on technology, business, and the gap between them.
AI automates the easy tasks — and that sounds like a win. But the easy work was doing more than you thought. It was giving your brain room to recover between the hard stuff. Remove it all, and your day gets harder, not easier.
Having a cybersecurity vendor isn't the same as being protected. The businesses that get hurt aren't the ones that spent too little — they're the ones who assumed someone else was asking the hard questions.
It took 25 years to come full circle. From helping healthcare organizations navigate technology in 1998, to launching rackAID above a nightclub in New Haven — this is the story of why I'm going back to where it all started.
Most web performance problems stem from the application itself, not server issues. These four simple tests—static content, PHP page, SQL query, and application—help quickly pinpoint whether your bottleneck is server, network, database, or code-related.
A MariaDB upgrade from 10.2 to 10.4 caused a critical query to go from 8 seconds to over 30 minutes. The culprit wasn't data growth — it was a change in default optimizer switches. Here's how we diagnosed and fixed it
Learn how to identify problematic bots attacking your server by analyzing web logs with GoAccess instead of relying on outdated bot lists. Filter out legitimate crawlers and create custom reports to protect your website's performance.
Bad bots can overload your cPanel server. Here's how to block bad bots in Apache using pre-virtual host configuration or .htaccess rules.
Boost email deliverability by optimizing Exim's outdated timeout settings in cPanel. Learn to reduce message queue times from days to hours, improve bounce handling, and prevent blacklisting with modern configuration adjustments.
If the CBL blacklist is blocking you email, we can help. See our four step removal process to quickly get your server out of the Composite Blocking List.
Did the InvaluementSIP Blacklist block your email? Learn how to check and remove your IP from the email blacklist with this easy 4 step process.
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