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Thoughts on technology, business, and the gap between them.

Email and Web Security as a Service

Protect your business with McAfee's cloud-based email and web security. Rapidly adapts to emerging threats, reduces IT burden, boosts productivity, and ensures communication integrity—all while eliminating capital expenditures and enhancing compliance.

Easily Find Bad Email Passwords on Plesk

Learn how to quickly identify weak email passwords in Plesk by querying the database against a list of commonly used passwords, helping prevent spammers from compromising your server and flooding it with unwanted email.

Client Diversity Keeps Server Management Exciting

Managing servers for diverse clients—from marketing firms to gaming sites—keeps our team engaged and sharp. Each business presents unique IT challenges, allowing us to deliver tailored solutions that let clients focus on their core strengths.

Why Your Web Developers Should Not Manage Servers

Web developers excel at creative problem-solving, but server management demands standardization and efficiency. Letting developers manage servers wastes their coding time and creates scalability issues. Separate roles save money long-term.

Certified Parallels Engineers for Plesk

rackAID's technical director earned Parallels Certified Automation Engineer certification, enabling direct Level 2 support access. The certification demonstrates expertise in Plesk architecture, configuration, and troubleshooting, helping rackAID deliver superior server management to clients.

3 Ways to Keep Your Server Running Great

Prevent costly server downtime with three essential management practices: keep systems updated, delete unnecessary files and accounts, and investigate repeated issues before they become critical problems.

How to Quickly Fix OpenSSL issues in Plesk 9

Parallels has expanded OpenSSL patches for Plesk 9 to include RHEL 5. Patches now cover CentOS 4/5, RHEL 4/5, and Fedora 11 in both x86 and x86_64 versions, fixing critical web engine bugs.

How to Fix Plesk after Red Hat OpenSSL Updates

Red Hat's OpenSSL update breaks Plesk startup with SSL errors and stale pidfile messages. Parallels released patches for CentOS 4/5 and RHEL 4. Apply after updating openssl, httpd, and mod_ssl to resolve the issue.

3 Server Management Tools You Must Have

Server crashes don't have to be catastrophic. Out-of-band management, remote power control, and rescue mode are three essential tools that enable quick recovery and prevent stressful emergency migrations or complete data loss.

Former Textile and Home Design Artist Joins rackAID

rackAID welcomes Audrey Lyman from Mohawk Home and Flooring to lead marketing and sales efforts. Her fresh, non-IT perspective will help simplify complex services as the company develops new hybrid hosting solutions.

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