Writing

Thoughts on technology, business, and the gap between them.

Ending Clear Text Protocols

Unencrypted protocols like POP3, IMAP, and FTP expose passwords to hackers using packet sniffers. Switch to secure alternatives—SSH, SFTP, and SSL-encrypted email—to protect your data and credentials from network eavesdropping.

POP Before SMTP and IP Forwarding

A server migration using IP forwarding inadvertently created an open relay through POP before SMTP authentication, allowing spam bots to flood the mail queue with thousands of messages—a lesson in considering IP-caching services.

Turning the Tide Against the Spammers

Authorities are finally cracking down on major spam operations. Recent shutdowns of ISPs like Atrivo and McColo, plus indictments of notorious spammers, have significantly reduced global spam volumes and disrupted massive botnets.

rackAID Joins Red Hat Ready Partner Program

Leading IT management provider rackAID joins Red Hat Ready Partner Program to enhance Linux operations through development, marketing and training resources, expanding enterprise-class management services for over 200 Linux servers and hundreds of clients.

Get Ready for PCI Phase III with a Free PCI Scan

PCI Phase III takes effect October 1st, requiring new Level 3-4 merchants to prove compliance. E-commerce sites accepting credit cards must act now. Try a free 14-day PCI scan before month's end.

rackAID Joins Jacksonville Chamber of Commerce and IT Council

Managed service provider rackAID joins Jacksonville Chamber of Commerce and IT Council to strengthen local business ties, expand partnerships, and grow services including PCI compliance and server backup solutions for small businesses.

Our Backup Service Rocks! Just ask our clients.

Our new R1Soft CDP backup service has already saved numerous clients from disasters including scripting errors, accidental deletions, and hardware failures. Fast restores and an easy interface provide invaluable peace of mind.

rackAID Announces Strategic Partnership with ControlScan

rackAID partners with ControlScan to provide small and medium-sized businesses with comprehensive PCI compliance solutions, including security scanning, self-assessment tools, and certification seals to boost online sales and protect customer data.

Red Hat Network Hacked? OpenSSH Issue

Red Hat's Network was breached, allowing attackers to sign malicious OpenSSH packages for certain Enterprise Linux versions. While damage appears limited, users should verify systems immediately and apply critical security patches.

Monthly Management Clients are Happy Campers

Survey results show 95% of monthly management clients are highly satisfied with courtesy, skills, communication, and response times. Proactive support means fewer help desk calls and problems, benefiting everyone.

Let's talk about what you need.

Tell me about your situation. If there's a fit, we'll schedule a call.

Start a Conversation